Contact
Email support@beer.sjdr.com.br. Include the iOS version and what you were scanning if you can. We do not need your cellar or a photo unless you choose to attach one.
Support
How to get help.
Beer Companion is a small on-device app. Most questions are answered below. If not, email us - a person reads it.
Common questions
How do I scan a beer?
Open Identify, take a photo or pick one from the library, and wait. Recognition runs on the iPhone. Get close to the label, hold steady, and avoid glare. One can or bottle works best.
Is my Cellar private?
Yes. Your cellar, ratings, private notes, and Looks-right visual fingerprints stay on the iPhone. They are not uploaded unless you later choose to share a written review or, with the contribution toggle on, a recognition crop.
How do I delete data?
Delete the app to erase everything stored on the iPhone, including your Cellar. If you shared a review or a recognition crop, email support@beer.sjdr.com.br and we will delete what we hold. See Privacy for what can leave the device.
How do Accolades work?
Accolades are earned on the iPhone from your own cellar and scans. A home city you type stays on the device. Coarse location can be used for local accolades and is not sent with scans or reviews.
Does the app work offline?
Yes. Core identification uses the on-device catalog and camera. You do not need an account or a network connection to scan and save a beer. Catalog updates, optional review sharing, and optional Ask Gemini need a connection.
How do I report a problem with a review or content?
Email support@beer.sjdr.com.br. We may remove content that is illegal, offensive, or infringing.
Privacy
Nothing leaves the device unless you choose it. Read the full policy on the Privacy page, including how to opt out of crop contribution and how to ask us to delete anything you shared.
Drink responsibly
Beer Companion is for people of legal drinking age. Scan, log, and taste in moderation. Never drink and drive.